Heather Landex

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Heather Landex - Inclusive Members Area

Full of free resources and tools to help educate and support food businesses towards inclusivity. There you will find more instructions and explanation of of to use the ROI calculator by MCA. Please confirm to receive emails to be given access.

The Ultimate - Starter Mini Course

Heather covers everything you need to know to confidently understand how to serve more customers and increase sales, reduce safety risks and protect brand reputation.

In other words, she'll give you insights, ideas, practical solutions and market research to help you see "the money being left on the table" by the food service industry. You will definitely learn something and likely be entertained in the process.

Free resources

Whist researching for her book "Inclusive: The New Exclusive. How The Food Service Industry Can STOP Leaving Money On The Table", Heather interviewed over 50 industry professionals and gathered some resources that might help you understand some of your customers' perspectives better. 

These resources compliment Heather's book, including examples, expert opinions and advice from the contributors, sponsors and supporters of the book.

Case Studies

"Heather has insightful, multidisciplinary and on trend innovative advice in safety with a focus on improving our competitive edge and confidence. She has advised us regarding adaptation to the Covid restrictions and inclusivity which matches changing market needs and priorities. I have enjoyed our consultations and recommend Heather highly as a pioneer in her niche, her input has been invaluable."

Muhammad Asif – CEO | Main Course Associates



  • Inclusive Food Service Ltd

    Heather has challenged my own perspectives and led me to improve our own services to increase our clients' customer service capabilities and safety through a simple addition to our existing app.

    DeliveryBiz Connect, Canada

  • Inclusive Food Service Ltd

    I've had the pleasure to work briefly and closely with Heather, where she was a guest speaker to our Hotel Management students, during our Industrial Kitchen hygiene lessons.

    She was very well-prepared, informative and efficient. Yet at the same time, she was charming, fun, and eager to answer any questions brought forth by the students. Heather is highly recommendable!!

    Lecturer Niels Brock Copenhagen Business College

  • Inclusive Food Service Ltd
    James Beaulieu Pic

    Heather has made us think about the impact our business has on the world we live in and through her extensive knowledge, the action we need to take to offer sustainable, plant based menu alternatives.

    Owner of The Chesterford Group of Companies

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